Getting startedGetting started with Nettiqa
How to begin a project, contact support and track your service.
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Start by choosing the Nettiqa service you need and submitting an enquiry. Once your project is active, keep your project reference available when contacting support so our team can connect your request to the correct customer and project.
Business email setup checklist
SMTP/IMAP, SSL/TLS and DNS records for reliable business email.
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A professional mailbox should use encrypted SMTP and IMAP, a valid SSL/TLS certificate, SPF, DKIM and DMARC records, plus appropriate spam protection and sender-reputation monitoring.
Hosting and domain support
What to include when reporting a website or domain issue.
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Provide the affected domain, the time the problem started, the exact error shown and whether the issue affects every network or only one connection. Never include passwords in a support ticket.
How project support is linked
Support requests can be connected to an existing Nettiqa customer and project.
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When your support email matches an existing customer record, Nettiqa can associate the ticket with that customer. You can also provide a project ID to help the operations team respond with the correct project context.
Keeping your account and systems secure
Practical security steps when working with Nettiqa.
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Use unique passwords, enable multi-factor authentication where available, keep recovery details current and avoid sharing passwords, private keys or one-time codes through ordinary support messages.