:root{--blue:#1665F5;--ink:#0D1117;--gray:#6B7280;--line:#E5E7EB;--soft:#F6F8FC;--white:#fff;--card:#fff}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;font-family:Arial,Helvetica,sans-serif;background:var(--white);color:var(--ink);line-height:1.55}
body.dark{--white:#0D1117;--ink:#F8FAFC;--gray:#AAB2C0;--line:#283142;--soft:#121827;--card:#151C2B}
a{color:inherit;text-decoration:none}.wrap{width:min(1180px,92%);margin:auto}.section{padding:88px 0}.muted{background:var(--soft)}
.header{position:sticky;top:0;z-index:50;background:color-mix(in srgb,var(--white) 94%,transparent);backdrop-filter:blur(14px);border-bottom:1px solid var(--line)}
.nav{height:92px;display:flex;align-items:center;justify-content:space-between;gap:28px}.logo img{width:155px;display:block}.nav-menu{display:flex;align-items:center;gap:25px;font-weight:700}.nav-menu a:hover{color:var(--blue)}
.menu-btn{display:none;border:0;background:none;font-size:30px;color:var(--ink)}.theme-toggle{border:1px solid var(--line);background:var(--card);color:var(--ink);border-radius:50%;width:42px;height:42px;cursor:pointer}
.btn{display:inline-flex;justify-content:center;align-items:center;gap:8px;border:0;border-radius:999px;padding:16px 24px;background:var(--blue);color:#fff;font-weight:800;cursor:pointer}.btn.small{padding:11px 18px}.btn.ghost{background:transparent;color:var(--ink);border:1px solid var(--line)}.btn.white{background:#fff;color:#0D1117}.btn.disabled{opacity:.55;cursor:not-allowed}
.kicker{font-size:13px;font-weight:900;letter-spacing:.22em;text-transform:uppercase;color:var(--blue);margin-bottom:16px}.kicker.light{color:#8CB7FF}
.hero{position:relative;overflow:hidden;padding-top:100px}.hero-grid{display:grid;grid-template-columns:1.05fr .95fr;gap:55px;align-items:center}.hero h1{font-size:clamp(54px,7vw,94px);line-height:.96;letter-spacing:-.055em;margin:0 0 28px}.hero h1 span{color:var(--blue)}.lead{font-size:21px;color:var(--gray);max-width:720px}.actions{display:flex;gap:14px;flex-wrap:wrap;margin:34px 0}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-top:45px}.stats div{border-top:1px solid var(--line);padding-top:16px}.stats strong,.stats small{display:block}.stats small{color:var(--gray)}
.hero-panel{background:radial-gradient(circle at 50% 65%,#2b1d4b 0,#121827 42%,#0d1117 80%);color:#fff;border-radius:42px;padding:28px 34px;min-height:520px;box-shadow:0 30px 80px #1665f520}.panel-top{color:#c7ceda}.dot{display:inline-block;width:11px;height:11px;background:#31d59b;border-radius:50%;margin-right:10px}.ecosystem{position:relative;height:340px}.core,.eco{position:absolute;display:grid;place-items:center;font-weight:900}.core{width:150px;height:150px;left:50%;top:50%;transform:translate(-50%,-50%);background:var(--blue);border-radius:38px;font-size:72px}.eco{border:1px solid #384257;background:#151b29;border-radius:24px;padding:16px 24px}.e1{left:4%;top:16%}.e2{right:4%;top:16%}.e3{left:8%;bottom:12%}.e4{right:3%;bottom:10%}
.tech-strip{border-block:1px solid var(--line);padding:25px 0}.techs{display:flex;justify-content:space-between;gap:20px;flex-wrap:wrap;text-transform:uppercase;letter-spacing:.12em;font-weight:900;color:var(--gray)}
.section-head{display:grid;grid-template-columns:1.25fr .75fr;gap:50px;align-items:end;margin-bottom:42px}.section-head h2,.page-hero h1{font-size:clamp(42px,5vw,68px);line-height:1.03;letter-spacing:-.04em;margin:0}.section-head p{color:var(--gray);font-size:18px}
.product-grid{display:grid;grid-template-columns:1fr 1fr;gap:28px}.product-card{overflow:hidden;border:1px solid var(--line);border-radius:34px;background:var(--card)}.product-card img{width:100%;height:330px;object-fit:cover;display:block}.product-card>div{padding:38px}.product-card h3{font-size:35px;margin:8px 0 12px}.product-card p{color:var(--gray);font-size:18px}.product-card a{color:var(--blue);font-weight:900}.badge{display:inline-block;border-radius:999px;background:var(--blue);color:#fff;font-size:11px;letter-spacing:.14em;font-weight:900;padding:8px 12px}.badge.subtle{background:var(--soft);color:var(--blue)}
.solution-grid,.service-grid,.feature-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:18px}.solution,.service,.feature{border:1px solid var(--line);border-radius:25px;padding:28px;background:var(--card)}.solution{font-weight:900}.service-grid{grid-template-columns:repeat(3,1fr)}.service b{color:var(--blue)}.service p,.feature p{color:var(--gray)}
.why{background:#0d1117;color:#fff}.why-grid{display:grid;grid-template-columns:.8fr 1.2fr;gap:70px}.why-cards{display:grid;grid-template-columns:1fr 1fr;gap:16px}.why-cards div{border:1px solid #2b3444;border-radius:24px;padding:25px}.why-cards strong,.why-cards span{display:block}.why-cards span{color:#aab2c0;margin-top:7px}
.company-grid{display:grid;grid-template-columns:.8fr 1.2fr;gap:80px}.company-copy p{color:var(--gray)}
.contact{background:var(--blue);color:#fff}.contact-box{display:grid;grid-template-columns:.85fr 1.15fr;gap:55px;align-items:start}.contact-form{display:grid;grid-template-columns:1fr 1fr;gap:14px}.contact-form input,.contact-form select,.contact-form textarea{width:100%;border:0;border-radius:15px;padding:17px;font:inherit}.contact-form textarea,.contact-form button,.form-wide{grid-column:1/-1}.form-status{grid-column:1/-1;margin:0;font-weight:700}
footer{padding:55px 0 25px;background:#0d1117;color:#fff}.footer{display:grid;grid-template-columns:2fr 1fr 1fr 1fr;gap:35px}.footer img{width:145px;filter:brightness(0) invert(1)}.footer a,.footer strong{display:block;margin:8px 0}.footer a{color:#b9c0cc}.footer-bottom{border-top:1px solid #293142;margin-top:35px;padding-top:22px;display:flex;justify-content:space-between;color:#9da6b5}
.page-hero{padding:85px 0 60px;background:linear-gradient(135deg,var(--soft),var(--white))}.page-hero p{font-size:21px;color:var(--gray);max-width:780px}.crumb{font-weight:800;color:var(--blue);margin-bottom:25px}.product-detail{display:grid;grid-template-columns:1fr 1fr;gap:45px;align-items:center}.product-detail img{width:100%;border-radius:30px}.checklist{display:grid;gap:12px;padding:0}.checklist li{list-style:none;padding-left:30px;position:relative}.checklist li:before{content:"✓";position:absolute;left:0;color:var(--blue);font-weight:900}
.cta-card{border:1px solid var(--line);border-radius:34px;padding:45px;background:var(--soft);display:flex;align-items:center;justify-content:space-between;gap:30px}
.legal{max-width:850px}.legal h2{margin-top:42px}.legal p,.legal li{color:var(--gray)}
.reveal{opacity:0;transform:translateY(18px);transition:.6s}.reveal.show{opacity:1;transform:none}
@media(max-width:800px){.nav{height:118px}.logo img{width:150px}.menu-btn{display:block}.nav-menu{display:none;position:absolute;left:4%;right:4%;top:105px;background:var(--card);border:1px solid var(--line);border-radius:28px;padding:26px;flex-direction:column;align-items:stretch;box-shadow:0 20px 60px #0002}.nav-menu.open{display:flex}.hero{padding-top:65px}.hero-grid,.section-head,.why-grid,.company-grid,.contact-box,.product-detail{grid-template-columns:1fr}.hero h1{font-size:60px}.hero-panel{min-height:490px}.stats{grid-template-columns:1fr 1fr}.product-grid,.service-grid,.solution-grid,.feature-grid{grid-template-columns:1fr}.product-card img{height:auto}.why-cards{grid-template-columns:1fr}.contact-form{grid-template-columns:1fr}.footer{grid-template-columns:1fr 1fr}.footer-bottom{flex-direction:column;gap:10px}.cta-card{align-items:flex-start;flex-direction:column}.section{padding:68px 0}}

.product-hero{padding:72px 0 62px;background:linear-gradient(135deg,var(--soft),var(--white));overflow:hidden}
.product-hero-grid{display:grid;grid-template-columns:.92fr 1.08fr;gap:56px;align-items:center}
.product-hero h1{font-size:clamp(52px,6vw,82px);line-height:.98;letter-spacing:-.052em;margin:0 0 22px}
.product-hero .lead{margin:0 0 28px}.product-hero-media img{width:100%;display:block;border-radius:32px;box-shadow:0 28px 75px rgba(13,24,48,.15)}
.product-meta{display:flex;gap:10px;flex-wrap:wrap;margin:23px 0}.meta-pill{padding:9px 13px;border:1px solid var(--line);border-radius:999px;background:var(--card);font-size:12px;font-weight:800;color:var(--gray)}
.product-subnav{position:sticky;top:92px;z-index:30;border-bottom:1px solid var(--line);background:color-mix(in srgb,var(--white) 95%,transparent);backdrop-filter:blur(12px)}
.product-subnav .wrap{display:flex;gap:28px;overflow:auto;padding:15px 0}.product-subnav a{white-space:nowrap;font-size:13px;font-weight:800;color:var(--gray)}
.usecase-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.usecase{border:1px solid var(--line);border-radius:25px;padding:28px;background:var(--card)}
.usecase .num{font-size:12px;font-weight:900;color:var(--blue);letter-spacing:.12em}.usecase h3{font-size:23px;margin:10px 0 7px}.usecase p{color:var(--gray)}
.flow{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;counter-reset:steps}.flow-step{border-top:2px solid var(--blue);padding:22px 8px 0}
.flow-step:before{counter-increment:steps;content:"0" counter(steps);display:block;font-size:12px;color:var(--blue);font-weight:900;margin-bottom:12px}.flow-step h3{margin:0 0 8px}.flow-step p{color:var(--gray)}
.product-cta{background:#0d1117;color:#fff;border-radius:36px;padding:48px;display:flex;align-items:center;justify-content:space-between;gap:32px}.product-cta p{color:#aeb7c5;max-width:660px}.product-cta h2{font-size:clamp(34px,4vw,54px);margin:0}
.status-banner{border:1px solid #1665f540;background:#1665f50c;border-radius:22px;padding:20px 24px;margin-top:24px;color:var(--gray)}.status-banner strong{color:var(--blue)}
.contact-cards{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-top:35px}.contact-mini{border:1px solid var(--line);border-radius:24px;padding:24px;background:var(--card)}
.contact-mini b{display:block;font-size:19px;margin-bottom:6px}.contact-mini span{color:var(--gray)}.form-note{font-size:13px;color:#dce7ff;grid-column:1/-1}.mobile-cta{display:none}
@media(max-width:800px){.product-hero-grid{grid-template-columns:1fr}.product-hero h1{font-size:56px}.product-subnav{top:118px}.usecase-grid,.flow{grid-template-columns:1fr}.product-cta{padding:32px 24px;align-items:flex-start;flex-direction:column}.contact-cards{grid-template-columns:1fr}.mobile-cta{display:block;position:fixed;z-index:45;left:4%;right:4%;bottom:18px}.mobile-cta .btn{width:100%;box-shadow:0 15px 45px rgba(22,101,245,.35)}}


/* ===== Nettiqa v3.2 — Solutions Foundation ===== */
.header .nav{height:82px}
.header .logo{display:flex;align-items:center;height:70px;overflow:visible;flex:0 0 auto}
.header .logo img{width:128px;max-width:128px;height:auto;max-height:68px;object-fit:contain;object-position:left center}
.nav-menu{margin-left:auto}

.solution-grid-v32{display:grid;grid-template-columns:repeat(4,1fr);gap:18px}
.solution-card-v32{display:flex;min-height:190px;flex-direction:column;justify-content:space-between;border:1px solid var(--line);border-radius:26px;padding:26px;background:var(--card);transition:.2s}
.solution-card-v32:hover{transform:translateY(-4px);border-color:#1665f550;box-shadow:0 18px 50px rgba(13,24,48,.08)}
.solution-card-v32 .solution-icon{width:48px;height:48px;border-radius:15px;display:grid;place-items:center;background:#1665f510;color:var(--blue);font-weight:900}
.solution-card-v32 h3{font-size:22px;margin:20px 0 8px}.solution-card-v32 p{color:var(--gray);margin:0 0 18px}
.solution-card-v32 .solution-link{color:var(--blue);font-size:14px;font-weight:900}

.solution-hero{padding:78px 0;background:linear-gradient(135deg,var(--soft),var(--white))}
.solution-hero-grid{display:grid;grid-template-columns:1fr .85fr;gap:60px;align-items:center}
.solution-hero h1{font-size:clamp(50px,6vw,78px);line-height:.99;letter-spacing:-.05em;margin:0 0 22px}
.solution-summary{border:1px solid var(--line);border-radius:32px;background:var(--card);padding:32px}
.solution-summary h3{margin-top:0}.solution-summary ul{padding-left:20px;color:var(--gray)}
.recommend-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
.recommend-card{border:1px solid var(--line);border-radius:26px;padding:27px;background:var(--card)}
.recommend-card .tag{font-size:11px;letter-spacing:.13em;font-weight:900;color:var(--blue)}
.recommend-card h3{font-size:24px;margin:10px 0}.recommend-card p{color:var(--gray)}
.outcome-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
.outcome{padding:27px;border-top:2px solid var(--blue)}.outcome h3{margin:0 0 8px}.outcome p{color:var(--gray)}
.start-panel{border-radius:36px;background:linear-gradient(135deg,#0d1117,#17233a);color:#fff;padding:46px;display:grid;grid-template-columns:1fr auto;align-items:center;gap:35px}
.start-panel p{color:#b8c2d1;max-width:700px}
@media(max-width:900px){
 .header .nav{height:102px}.header .logo{height:82px}.header .logo img{width:122px;max-width:122px;max-height:78px}
 .solution-grid-v32{grid-template-columns:1fr 1fr}.solution-hero-grid{grid-template-columns:1fr}.recommend-grid,.outcome-grid{grid-template-columns:1fr 1fr}
}
@media(max-width:600px){
 .solution-grid-v32,.recommend-grid,.outcome-grid{grid-template-columns:1fr}
 .start-panel{grid-template-columns:1fr;padding:32px 24px}
 .solution-hero h1{font-size:53px}
}


/* === Nettiqa v3.3 Company & Trust === */
.company-page{overflow:hidden}
.company-wrap{width:min(1180px,calc(100% - 48px));margin:0 auto}
.company-hero{padding:88px 0 104px;background:linear-gradient(180deg,#fff 0%,#f7faff 100%)}
.company-hero h1{font-size:clamp(48px,6vw,82px);line-height:.98;letter-spacing:-.055em;max-width:1050px;margin:18px 0 28px}
.company-lead{max-width:760px;font-size:20px;line-height:1.65;color:#667085}
.eyebrow{font-size:12px;font-weight:800;letter-spacing:.2em;color:#1267e9;margin:0 0 18px}
.company-actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:34px}
.company-section{padding:96px 0}
.company-soft{background:#f6f8fb}
.company-grid{display:grid;grid-template-columns:1.05fr .95fr;gap:80px;align-items:start}
.company-section h2,.company-cta h2{font-size:clamp(36px,4vw,58px);line-height:1.05;letter-spacing:-.04em;margin:0}
.company-copy{font-size:18px;line-height:1.75;color:#667085}
.company-copy p:first-child{margin-top:0}
.purpose-grid,.build-grid,.values-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-top:42px}
.purpose-card,.build-card,.values-grid article{border:1px solid #e3e8ef;border-radius:26px;padding:30px;background:#fff}
.purpose-number{display:inline-flex;width:40px;height:40px;align-items:center;justify-content:center;border-radius:50%;background:#edf4ff;color:#1267e9;font-weight:800;font-size:12px}
.purpose-card h3,.values-grid h3{font-size:24px;margin:26px 0 12px}
.purpose-card p,.values-grid p{color:#667085;line-height:1.65;margin:0}
.section-heading{max-width:760px}
.build-grid{grid-template-columns:repeat(4,1fr)}
.build-card{text-decoration:none;color:inherit;min-height:250px;display:flex;flex-direction:column;transition:.2s ease}
.build-card:hover{transform:translateY(-4px);border-color:#b9cdf4;box-shadow:0 18px 40px rgba(16,24,40,.07)}
.build-card strong{font-size:24px;margin-bottom:18px}
.build-card span{color:#667085;line-height:1.6}
.build-card b{margin-top:auto;color:#1267e9;font-size:14px}
.company-dark{background:#0b1020;color:#fff}
.company-dark .company-copy{color:#bdc5d5}
.company-dark .eyebrow{color:#6aa5ff}
.values-grid{grid-template-columns:repeat(3,1fr)}
.trust-panel{display:grid;grid-template-columns:.9fr 1.1fr;gap:72px;align-items:start}
.trust-panel>div:first-child>p:last-child{color:#667085;line-height:1.7;font-size:18px}
.trust-items{display:grid;gap:12px}
.trust-items>div{background:#fff;border:1px solid #e3e8ef;border-radius:20px;padding:22px;display:grid;grid-template-columns:48px 1fr;column-gap:12px}
.trust-items span{grid-row:1/3;color:#1267e9;font-weight:800}
.trust-items strong{font-size:17px}
.trust-items small{color:#667085;line-height:1.5;margin-top:5px;font-size:14px}
.company-cta{padding:100px 0 110px;text-align:center}
.company-cta .company-wrap{max-width:850px}
.company-cta p:not(.eyebrow){font-size:19px;line-height:1.65;color:#667085;margin:24px auto 30px;max-width:700px}
@media(max-width:900px){
 .company-grid,.trust-panel{grid-template-columns:1fr;gap:36px}
 .purpose-grid,.values-grid{grid-template-columns:1fr 1fr}
 .build-grid{grid-template-columns:1fr 1fr}
}
@media(max-width:620px){
 .company-wrap{width:min(100% - 30px,1180px)}
 .company-hero{padding:58px 0 70px}
 .company-hero h1{font-size:43px}
 .company-section{padding:68px 0}
 .purpose-grid,.values-grid,.build-grid{grid-template-columns:1fr}
 .build-card{min-height:210px}
 .company-actions .btn{width:100%;text-align:center}
}


/* ===== Nettiqa v3.4 — Trust & Credibility ===== */
.trust-strip{border-block:1px solid var(--line);background:var(--soft)}
.trust-strip .wrap{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;padding:20px 0}
.trust-proof{display:flex;gap:12px;align-items:flex-start}
.trust-proof b{display:block;font-size:14px}.trust-proof span{display:block;font-size:12px;color:var(--gray);margin-top:3px}
.trust-dot{width:11px;height:11px;border-radius:50%;background:#31c48d;flex:0 0 auto;margin-top:5px}
.product-status-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:18px}
.status-card{border:1px solid var(--line);border-radius:26px;padding:28px;background:var(--card)}
.status-card h3{font-size:24px;margin:14px 0 8px}.status-card p{color:var(--gray);min-height:78px}
.status-pill{display:inline-flex;border-radius:999px;padding:8px 11px;font-size:11px;font-weight:900;letter-spacing:.11em}
.status-live{background:#e9fbf4;color:#087a56}.status-dev{background:#fff7df;color:#9b6400}.status-plan{background:#eef3ff;color:#285cc8}
.security-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
.security-card{border:1px solid var(--line);border-radius:26px;padding:30px;background:var(--card)}
.security-card h3{font-size:23px}.security-card p{color:var(--gray)}
.credibility-panel{background:#0d1117;color:#fff;border-radius:38px;padding:52px;display:grid;grid-template-columns:.9fr 1.1fr;gap:60px}
.credibility-panel p{color:#aeb7c5}.credibility-list{display:grid;gap:14px}
.credibility-item{border:1px solid #2b3444;border-radius:22px;padding:22px}
.credibility-item b,.credibility-item span{display:block}.credibility-item span{color:#aeb7c5;margin-top:5px}
.footer-trust{border-top:1px solid #293142;margin-top:24px;padding-top:20px;color:#9da6b5;font-size:13px;line-height:1.6}
.contact-choice-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-top:30px}
.contact-choice{border:1px solid var(--line);border-radius:22px;padding:20px;background:var(--card)}
.contact-choice strong{display:block}.contact-choice span{color:var(--gray);font-size:13px}
@media(max-width:900px){.trust-strip .wrap,.product-status-grid{grid-template-columns:1fr 1fr}.security-grid{grid-template-columns:1fr 1fr}.credibility-panel{grid-template-columns:1fr}.contact-choice-grid{grid-template-columns:1fr 1fr}}
@media(max-width:600px){.trust-strip .wrap,.product-status-grid,.security-grid,.contact-choice-grid{grid-template-columns:1fr}.credibility-panel{padding:32px 24px}}

/* ===== Nettiqa v3.5 — Conversion & Customer Journey ===== */
.journey-hero{padding:92px 0 64px;background:linear-gradient(180deg,var(--soft),var(--bg))}.journey-hero h1{font-size:clamp(46px,6vw,78px);line-height:1;letter-spacing:-.05em;max-width:980px;margin:18px 0 24px}.journey-hero p{font-size:19px;line-height:1.65;color:var(--gray);max-width:720px}.journey-section{padding-top:34px}.journey-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:18px}.journey-card{border:1px solid var(--line);border-radius:28px;padding:32px;text-decoration:none;color:inherit;background:var(--card);min-height:290px;display:flex;flex-direction:column;transition:.2s ease}.journey-card:hover{transform:translateY(-4px);box-shadow:0 20px 45px rgba(16,24,40,.08);border-color:#b8cef7}.journey-card>span{font-size:12px;font-weight:900;color:#1665f5;letter-spacing:.12em}.journey-card h2{font-size:30px;line-height:1.12;margin:22px 0 12px}.journey-card p{color:var(--gray);line-height:1.65;margin:0}.journey-card b{margin-top:auto;padding-top:28px;color:#1665f5}.journey-card-dark{background:#0d1117;color:#fff;border-color:#0d1117}.journey-card-dark p{color:#b7c0cf}.journey-card-dark b{color:#72a7ff}.journey-steps{background:var(--soft)}.journey-step-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-top:34px}.journey-step-grid article{background:var(--card);border:1px solid var(--line);border-radius:24px;padding:28px}.journey-step-grid article>b{display:flex;width:38px;height:38px;border-radius:50%;align-items:center;justify-content:center;background:#edf4ff;color:#1665f5}.journey-step-grid h3{font-size:22px;margin:20px 0 10px}.journey-step-grid p{color:var(--gray);line-height:1.6}.contact-choice{text-decoration:none;color:inherit;transition:.2s ease}.contact-choice:hover{border-color:#b8cef7;transform:translateY(-2px)}
@media(max-width:760px){.journey-grid,.journey-step-grid{grid-template-columns:1fr}.journey-hero{padding:62px 0 40px}.journey-card{min-height:250px}}


/* ===== Nettiqa v3.6 — Lead & Enquiry System ===== */
.lead-form-shell{position:relative}
.lead-form-shell.is-sending{opacity:.78;pointer-events:none}
.lead-form-shell .field-error{outline:2px solid #ffb4b4!important}
.lead-status{grid-column:1/-1;border-radius:18px;padding:14px 16px;font-size:14px;display:none}
.lead-status.show{display:block}
.lead-status.ok{background:#eafbf4;color:#087a56}
.lead-status.error{background:#fff0f0;color:#a33}
.lead-trust-note{grid-column:1/-1;font-size:13px;line-height:1.55;color:#dce7ff}
.hp-field{position:absolute!important;left:-9999px!important;width:1px!important;height:1px!important;overflow:hidden!important}
.success-page{min-height:72vh;display:grid;place-items:center;padding:80px 0}
.success-card{width:min(760px,calc(100% - 30px));background:var(--card);border:1px solid var(--line);border-radius:34px;padding:52px;text-align:center;box-shadow:0 24px 70px rgba(16,24,40,.08)}
.success-icon{width:68px;height:68px;border-radius:50%;background:#e9fbf4;color:#087a56;display:grid;place-items:center;margin:0 auto 24px;font-size:30px;font-weight:900}
.success-card h1{font-size:clamp(38px,5vw,62px);letter-spacing:-.045em;margin:0 0 18px}
.success-card p{color:var(--gray);font-size:18px;line-height:1.65}
.ref-box{display:inline-flex;margin:18px 0 30px;padding:12px 18px;border-radius:999px;background:var(--soft);border:1px solid var(--line);font-weight:900;color:var(--blue)}
.lead-card-fix strong{display:block;margin-bottom:7px}
.lead-card-fix span{display:block;line-height:1.45}
@media(max-width:600px){.success-card{padding:36px 22px}}


/* ===== Nettiqa v3.7 — Admin Enquiry Dashboard ===== */
.admin-login-wrap{min-height:78vh;display:grid;place-items:center;padding:70px 20px;background:#f7f9fc}
.admin-login-card{width:min(480px,100%);background:#fff;border:1px solid var(--line);border-radius:30px;padding:36px;box-shadow:0 22px 70px rgba(16,24,40,.08)}
.admin-login-card h1{font-size:36px;margin:8px 0 10px}.admin-login-card p{color:var(--gray)}
.admin-form{display:grid;gap:14px;margin-top:24px}.admin-form input{width:100%;padding:14px 15px;border:1px solid var(--line);border-radius:14px;font:inherit}
.admin-dashboard{padding:46px 0 80px;background:#f7f9fc;min-height:82vh}
.admin-topbar{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:24px}
.admin-topbar h1{margin:0;font-size:38px}.admin-topbar p{margin:6px 0 0;color:var(--gray)}
.admin-actions{display:flex;gap:10px;flex-wrap:wrap}
.admin-btn{display:inline-flex;align-items:center;justify-content:center;border-radius:12px;padding:11px 14px;border:1px solid var(--line);background:#fff;color:#111827;font-weight:800;cursor:pointer;text-decoration:none}
.admin-btn.primary{background:var(--blue);color:#fff;border-color:var(--blue)}
.admin-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:24px 0}
.admin-stat{background:#fff;border:1px solid var(--line);border-radius:20px;padding:20px}.admin-stat b{font-size:30px;display:block}.admin-stat span{color:var(--gray);font-size:13px}
.admin-toolbar{display:grid;grid-template-columns:1.5fr .8fr .8fr auto;gap:10px;background:#fff;border:1px solid var(--line);border-radius:18px;padding:14px;margin-bottom:16px}
.admin-toolbar input,.admin-toolbar select{padding:12px;border:1px solid var(--line);border-radius:12px;font:inherit}
.admin-table-wrap{overflow:auto;background:#fff;border:1px solid var(--line);border-radius:22px}
.admin-table{width:100%;border-collapse:collapse;min-width:980px}
.admin-table th,.admin-table td{padding:15px 14px;border-bottom:1px solid #edf0f4;text-align:left;vertical-align:top}
.admin-table th{font-size:12px;letter-spacing:.05em;text-transform:uppercase;color:#667085;background:#fbfcfe}
.admin-table td{font-size:14px}.admin-table tr:hover td{background:#fcfdff}
.status-select{padding:8px 10px;border-radius:10px;border:1px solid var(--line);font:inherit}
.lead-ref{font-weight:900;color:var(--blue)}.lead-meta{color:var(--gray);font-size:12px;margin-top:4px}
.lead-message{max-width:360px;white-space:pre-wrap}.admin-note{width:100%;min-width:220px;min-height:72px;border:1px solid var(--line);border-radius:10px;padding:10px;font:inherit}
.badge{display:inline-flex;padding:6px 9px;border-radius:999px;font-size:11px;font-weight:900}
.badge-new{background:#eaf2ff;color:#1b5dcc}.badge-progress{background:#fff5dc;color:#915d00}.badge-closed{background:#eafbf4;color:#087a56}
.admin-empty{padding:48px;text-align:center;color:var(--gray)}
.admin-flash{margin-bottom:14px;padding:12px 14px;border-radius:12px;background:#eafbf4;color:#087a56}
@media(max-width:900px){.admin-stats{grid-template-columns:1fr 1fr}.admin-toolbar{grid-template-columns:1fr 1fr}.admin-topbar{align-items:flex-start;flex-direction:column}}
@media(max-width:600px){.admin-stats,.admin-toolbar{grid-template-columns:1fr}.admin-login-card{padding:26px 20px}}


/* ===== Nettiqa v3.8 — Lead Workflow & EAT ===== */
.admin-toolbar-v38{grid-template-columns:1.5fr .8fr .8fr .9fr auto}
.admin-detail-grid{display:grid;grid-template-columns:1.15fr .85fr;gap:18px}
.admin-panel{background:#fff;border:1px solid var(--line);border-radius:22px;padding:24px}
.admin-panel h2{margin:0 0 18px}.admin-panel h3{margin:24px 0 10px}
.detail-list{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.detail-list>div{background:#f8fafc;border:1px solid #edf0f4;border-radius:14px;padding:12px}
.detail-list span{display:block;color:var(--gray);font-size:12px;margin-bottom:4px}
.message-box{background:#f8fafc;border:1px solid #edf0f4;border-radius:14px;padding:16px;line-height:1.6}
.admin-form label{display:grid;gap:6px;font-weight:800}
.admin-form select,.admin-form textarea{padding:12px;border:1px solid var(--line);border-radius:12px;font:inherit}
.followup-form{display:flex;gap:10px;align-items:flex-end}
.followup-form textarea{flex:1;padding:12px;border:1px solid var(--line);border-radius:12px;font:inherit}
.timeline{margin-top:18px}.timeline-item{display:grid;grid-template-columns:16px 1fr;gap:10px;padding:14px 0;border-top:1px solid #edf0f4}.timeline-dot{width:10px;height:10px;border-radius:50%;background:var(--blue);margin-top:5px}.timeline-item p{margin:4px 0 6px}.timeline-item small{color:var(--gray)}
.priority-low{background:#eef2f6;color:#475467}.priority-normal{background:#eaf2ff;color:#1b5dcc}.priority-high{background:#fff1d6;color:#9b5c00}.priority-urgent{background:#ffe5e5;color:#b42318}
@media(max-width:900px){.admin-detail-grid{grid-template-columns:1fr}.admin-toolbar-v38{grid-template-columns:1fr 1fr}.detail-list{grid-template-columns:1fr}.followup-form{flex-direction:column;align-items:stretch}}
@media(max-width:600px){.admin-toolbar-v38{grid-template-columns:1fr}}


/* ===== Nettiqa v4.0 — CRM & Sales Pipeline ===== */
.crm-toolbar{grid-template-columns:1.6fr .9fr .9fr auto}
.pipeline-board{display:grid;grid-template-columns:repeat(6,minmax(250px,1fr));gap:14px;overflow-x:auto;padding-bottom:12px}
.pipeline-column{background:#eef3f9;border:1px solid #e0e7f0;border-radius:20px;padding:12px;min-height:440px}
.pipeline-head{display:flex;justify-content:space-between;align-items:center;padding:5px 4px 12px;font-weight:900}.pipeline-head b{background:#fff;border:1px solid var(--line);min-width:28px;height:28px;border-radius:999px;display:grid;place-items:center}
.pipeline-cards{display:grid;gap:10px}.pipeline-card{display:block;background:#fff;border:1px solid var(--line);border-radius:16px;padding:14px;color:inherit;text-decoration:none;box-shadow:0 4px 12px rgba(16,24,40,.04)}
.pipeline-card:hover{transform:translateY(-1px);box-shadow:0 8px 20px rgba(16,24,40,.08)}.pipeline-ref{font-size:11px;font-weight:900;color:var(--blue);letter-spacing:.03em}.pipeline-card h3{margin:7px 0 2px;font-size:17px}.pipeline-card p{margin:0;color:var(--gray);font-size:13px}.pipeline-service{margin:10px 0;padding:8px 9px;border-radius:10px;background:#f7f9fc;font-size:12px;font-weight:800}.pipeline-card-row{display:flex;justify-content:space-between;gap:8px;font-size:12px;font-weight:800}.due-pill{margin-top:10px;border-radius:999px;padding:7px 9px;font-size:11px;font-weight:900;background:#eef2f6;color:#475467}.due-overdue{background:#ffe5e5;color:#b42318}.due-today{background:#fff1d6;color:#9b5c00}.due-upcoming{background:#eafbf4;color:#087a56}
.crm-two{display:grid;grid-template-columns:1fr 1fr;gap:10px}
@media(max-width:900px){.crm-toolbar{grid-template-columns:1fr 1fr}.crm-two{grid-template-columns:1fr}}
@media(max-width:600px){.crm-toolbar{grid-template-columns:1fr}}


/* ===== Nettiqa v4.1 — Follow-up & Sales Intelligence ===== */
.intel-stats{grid-template-columns:repeat(4,1fr)}
.intel-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}
.attention-counters{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-bottom:14px}
.attention-counters>div{background:#f8fafc;border:1px solid #edf0f4;border-radius:14px;padding:14px}
.attention-counters b{display:block;font-size:26px}.attention-counters span{color:var(--gray);font-size:12px}
.attention-list{display:grid;gap:10px}
.attention-item{display:flex;justify-content:space-between;gap:14px;align-items:center;padding:13px;border:1px solid #edf0f4;border-radius:14px;text-decoration:none;color:inherit;background:#fff}
.attention-item>div{display:grid;gap:3px}.attention-item small{color:var(--gray)}
.stage-bars{display:grid;gap:14px}.stage-bar-row{display:grid;gap:7px}.stage-bar-top{display:flex;justify-content:space-between;gap:10px;font-size:13px}.stage-track{height:10px;background:#edf2f7;border-radius:999px;overflow:hidden}.stage-fill{height:100%;background:var(--blue);border-radius:999px}
.metric-stack{display:grid;grid-template-columns:1fr 1fr;gap:10px}.metric-stack>div{background:#f8fafc;border:1px solid #edf0f4;border-radius:14px;padding:16px}.metric-stack span{display:block;color:var(--gray);font-size:12px}.metric-stack b{display:block;font-size:24px;margin-top:4px}
@media(max-width:900px){.intel-grid{grid-template-columns:1fr}.intel-stats{grid-template-columns:1fr 1fr}}
@media(max-width:600px){.intel-stats,.attention-counters,.metric-stack{grid-template-columns:1fr}}


/* ===== Nettiqa v4.2 — Customers & Projects ===== */
.customer-toolbar{grid-template-columns:1fr auto}.projects-toolbar{grid-template-columns:1.5fr .8fr auto}
.project-list{display:grid;gap:10px}.project-card{display:grid;grid-template-columns:1fr auto;gap:4px 14px;padding:14px;border:1px solid #edf0f4;border-radius:14px;text-decoration:none;color:inherit;background:#fff}.project-card b{font-size:16px}.project-card span{color:var(--gray);font-size:12px}.project-card strong{grid-row:1/3;grid-column:2;align-self:center}
.project-planning{background:#eaf2ff;color:#1b5dcc}.project-active{background:#eafbf4;color:#087a56}.project-on_hold{background:#fff1d6;color:#9b5c00}.project-completed{background:#e8f7ee;color:#166534}.project-cancelled{background:#ffe5e5;color:#b42318}
@media(max-width:700px){.projects-toolbar,.customer-toolbar{grid-template-columns:1fr}.project-card{grid-template-columns:1fr}.project-card strong{grid-row:auto;grid-column:auto}}

/* ===== Nettiqa v5.0 — Support Center ===== */
.support-hero{padding:88px 0 58px;background:linear-gradient(180deg,#eef5ff,var(--bg))}.support-hero h1{font-size:clamp(46px,7vw,80px);letter-spacing:-.05em;margin:14px 0}.support-hero p{max-width:760px;color:var(--gray);font-size:19px;line-height:1.6}.support-search{margin-top:28px;max-width:680px}.support-search form{display:flex;gap:10px;background:#fff;border:1px solid var(--line);padding:9px;border-radius:18px}.support-search input{flex:1;border:0;padding:12px;font:inherit;outline:0}.support-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:18px}.support-card{min-height:250px;border:1px solid var(--line);border-radius:26px;padding:30px;background:#fff;text-decoration:none;color:inherit;display:flex;flex-direction:column;transition:.2s}.support-card:hover{transform:translateY(-3px);box-shadow:0 18px 45px rgba(16,24,40,.08)}.support-card>span{font-size:12px;color:var(--blue);font-weight:900;letter-spacing:.12em}.support-card h2{font-size:28px;margin:24px 0 10px}.support-card p{color:var(--gray);line-height:1.6}.support-card b{margin-top:auto;color:var(--blue)}.support-card-dark{background:#0d1117;color:#fff;border-color:#0d1117}.support-card-dark p{color:#b7c0cf}.support-card-dark b{color:#72a7ff}.kb-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}.kb-card{background:#fff;border:1px solid var(--line);border-radius:22px;padding:24px}.kb-card>span{font-size:12px;font-weight:900;color:var(--blue)}.kb-card h2{margin:14px 0 8px}.kb-card p,.kb-card details{color:var(--gray);line-height:1.65}.kb-card summary{cursor:pointer;color:var(--blue);font-weight:800;margin-top:14px}.kb-card details div{padding-top:12px}.support-form-page,.chat-page{min-height:100vh;background:#f4f7fb;display:grid;place-items:center;padding:30px}.support-form-card{width:min(850px,100%);background:#fff;border:1px solid var(--line);border-radius:30px;padding:38px}.support-form-card h1{font-size:42px;margin:12px 0}.support-form-card>p{color:var(--gray);line-height:1.6}.support-ticket-form{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-top:22px}.support-ticket-form label,.community-form label{display:grid;gap:7px;font-weight:800}.support-ticket-form input,.support-ticket-form select,.support-ticket-form textarea,.community-form input,.community-form textarea,.admin-form input{padding:12px;border:1px solid var(--line);border-radius:12px;font:inherit}.support-ticket-form .wide{grid-column:1/-1}.support-small{font-size:12px}.support-success{background:#eafbf4;color:#087a56;padding:16px;border-radius:14px;margin:20px 0}.chat-shell{width:min(620px,100%);background:#fff;border:1px solid var(--line);border-radius:26px;overflow:hidden;box-shadow:0 24px 70px rgba(16,24,40,.10)}.chat-head{padding:18px 20px;background:#0d1117;color:#fff;display:flex;justify-content:space-between}.chat-dot{display:inline-block;width:9px;height:9px;border-radius:50%;background:#31c48d;margin-right:8px}.chat-head small{color:#b7c0cf}.chat-body{padding:22px;min-height:380px}.chat-bubble{max-width:85%;padding:14px 16px;border-radius:18px;line-height:1.55}.chat-bubble.agent{background:#eef4ff}.chat-form{display:grid;gap:10px;margin-top:20px}.chat-form input,.chat-form textarea{padding:12px;border:1px solid var(--line);border-radius:12px;font:inherit}.chat-foot{border-top:1px solid var(--line);padding:14px 20px}.chat-foot a{text-decoration:none;color:var(--blue);font-weight:800}.community-grid{display:grid;grid-template-columns:.75fr 1.25fr;gap:18px}.forum-list{display:grid;gap:12px}.forum-list article{border:1px solid #edf0f4;border-radius:16px;padding:18px}.forum-list article>span{font-size:12px;font-weight:900;color:var(--blue)}.forum-list h3{margin:8px 0}.forum-list p{color:var(--gray);line-height:1.6}.support-thread{display:grid;gap:12px;margin-bottom:20px}.thread-message{border-radius:16px;padding:16px}.thread-message p{white-space:normal;line-height:1.6}.thread-message small{color:var(--gray)}.from-customer{background:#f7f9fc}.from-admin{background:#eaf2ff;margin-left:35px}.admin-toolbar.customer-toolbar{grid-template-columns:1.5fr .8fr auto}
@media(max-width:800px){.support-grid,.kb-grid,.community-grid{grid-template-columns:1fr}.support-ticket-form{grid-template-columns:1fr}.support-ticket-form .wide{grid-column:auto}.support-form-card{padding:26px 20px}.admin-toolbar.customer-toolbar{grid-template-columns:1fr}}


/* ===== Nettiqa v5.0.1 — Support Center UI Fix ===== */
.support-header{background:rgba(255,255,255,.97)}
.support-header .nav{height:84px;min-height:84px;display:flex;align-items:center;justify-content:space-between;gap:30px}
.support-header .logo{display:flex;align-items:center;flex:0 0 auto;height:64px;max-width:170px;overflow:hidden}
.support-header .logo img{display:block;width:142px!important;max-width:142px!important;height:auto!important;max-height:58px!important;object-fit:contain;object-position:left center}
.support-header .nav-menu{display:flex;align-items:center;justify-content:flex-end;gap:24px;margin-left:auto;flex-wrap:wrap;font-size:14px}
.support-header .nav-menu a{white-space:nowrap}
.support-hero{overflow:hidden;background:linear-gradient(180deg,#eef5ff 0%,#fff 100%)}
.support-hero .wrap{position:relative;z-index:1}
.support-hero h1{line-height:1;max-width:850px}
.support-hero p{margin:0;max-width:760px}
.support-search form{align-items:center}
.support-search .btn{flex:0 0 auto}
@media(max-width:800px){
  .support-header .nav{height:auto;min-height:0;padding:14px 0;align-items:flex-start;flex-direction:column;gap:12px}
  .support-header .logo{height:52px;max-width:150px}
  .support-header .logo img{width:125px!important;max-width:125px!important;max-height:48px!important}
  .support-header .nav-menu{display:flex!important;position:static!important;inset:auto!important;width:100%;padding:0!important;border:0!important;border-radius:0!important;background:transparent!important;box-shadow:none!important;flex-direction:row!important;align-items:center!important;gap:10px 16px!important;flex-wrap:wrap!important}
  .support-header .nav-menu a{font-size:13px}
  .support-hero{padding:54px 0 42px}
  .support-hero h1{font-size:clamp(42px,12vw,62px);margin:10px 0 16px}
  .support-search form{flex-direction:column;align-items:stretch}
  .support-search .btn{width:100%}
}
@media(max-width:480px){
  .support-header .nav-menu{display:grid!important;grid-template-columns:1fr 1fr!important;width:100%}
  .support-header .nav-menu a{padding:7px 0}
}

/* Nettiqa v5.1 — AI Support */
.chat-ticket-meta{display:flex;justify-content:space-between;gap:12px;align-items:center;margin-bottom:16px;padding:10px 12px;border-radius:12px;background:#f7f9fc;color:#667085;font-size:12px}.chat-ticket-meta b{color:#101828}.chat-thread{display:grid;gap:12px;max-height:460px;overflow:auto;padding-right:4px}.chat-bubble.customer{margin-left:auto;background:#0b63f6;color:#fff;border-bottom-right-radius:6px}.chat-bubble.customer small{color:#dce9ff}.chat-bubble.ai{border:1px solid #d9e7ff;background:#eef5ff}.chat-bubble b{display:block;margin-bottom:5px}.chat-bubble small{display:block;margin-top:6px;color:#667085;font-size:11px}.chat-compose{border-top:1px solid #edf0f4;padding-top:16px}.from-ai{background:#eef5ff;border:1px solid #d9e7ff;margin-right:35px}.from-ai b{color:#0b63f6}.support-alert{padding:12px 14px;border-radius:12px;background:#fff4ed;color:#b54708;font-weight:800;margin-bottom:16px}.admin-form select,.admin-form textarea{padding:12px;border:1px solid var(--line);border-radius:12px;font:inherit;width:100%}

/* v5.1.2 support real-time sync + alerts */
.chat-reply-notice{position:sticky;bottom:12px;margin:10px 0;padding:10px 14px;border-radius:12px;background:#0f172a;color:#fff;font-weight:700;text-align:center;box-shadow:0 8px 24px rgba(15,23,42,.18);z-index:4}
.support-live-alert{margin:0 0 18px;padding:14px 16px;border-radius:14px;background:#fff3cd;border:1px solid #ffe69c;color:#664d03;font-weight:800;box-shadow:0 8px 22px rgba(15,23,42,.08)}
@media (max-width:700px){.chat-reply-notice{font-size:14px}.support-live-alert{margin-left:0;margin-right:0}}

/* ===== Nettiqa v5.1.4 — Case Management & Notifications ===== */
.support-stats{grid-template-columns:repeat(5,1fr)}
.support-quick-filters{display:flex;gap:8px;flex-wrap:wrap;margin:0 0 16px}.support-quick-filters a{padding:8px 12px;border:1px solid var(--line);border-radius:999px;text-decoration:none;color:var(--gray);font-size:13px;font-weight:800;background:#fff}.support-quick-filters a:hover,.support-quick-filters a.active{color:var(--blue);border-color:#b9d2ff;background:#eef5ff}
.support-unread-row{background:#fbfdff}.support-unread-row td:first-child{box-shadow:inset 4px 0 0 var(--blue)}.unread-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#0b63f6;margin-left:6px;vertical-align:middle}.priority-low{background:#f2f4f7;color:#475467}.priority-normal{background:#eef5ff;color:#175cd3}.priority-high{background:#fff4ed;color:#b54708}.priority-urgent{background:#fff0f0;color:#b42318}
.case-archive-banner{display:grid;grid-template-columns:1fr auto;gap:5px 18px;align-items:center;padding:16px 18px;margin-bottom:18px;border:1px solid #d0d5dd;border-radius:16px;background:#f8fafc}.case-archive-banner b{font-size:16px}.case-archive-banner span{color:var(--gray);font-size:13px}.case-archive-banner form{grid-row:1/3;grid-column:2}.admin-btn.danger{background:#fff1f1;border-color:#fecaca;color:#b42318}.case-close-form{margin:14px 0 24px}.case-notes{display:grid;gap:10px;margin-bottom:12px}.case-note{padding:12px 14px;border:1px solid #e4e7ec;background:#fffcf5;border-radius:12px}.case-note p{margin:6px 0;line-height:1.5}.case-note small{color:var(--gray)}
.chat-notification-row{display:flex;justify-content:flex-end;margin-top:10px}.chat-closed-case{display:grid;gap:10px;padding:16px;margin-top:18px;border-radius:14px;background:#f8fafc;border:1px solid #d0d5dd}.chat-closed-case span{color:var(--gray);line-height:1.5}.chat-closed-case .admin-btn{justify-self:start}
@media(max-width:1000px){.support-stats{grid-template-columns:repeat(2,1fr)}}@media(max-width:650px){.support-stats{grid-template-columns:1fr}.case-archive-banner{grid-template-columns:1fr}.case-archive-banner form{grid-column:auto;grid-row:auto}.chat-notification-row{justify-content:stretch}.chat-notification-row .admin-btn{width:100%}}
/* v5.2.0 Professional Support Operations */
.sla-overdue{font-weight:800}.sla-warning{font-weight:700}.sla-ok{opacity:.8}.inline-form{display:flex;gap:8px;align-items:center}.support-rating-form{margin-top:16px}.support-rating-form select{width:100%;padding:12px;border:1px solid #d9e0ea;border-radius:10px;background:#fff}.support-stats{grid-template-columns:repeat(auto-fit,minmax(135px,1fr))}

/* v5.3.0 Multi-Agent Accounts */
.agent-login-shell{min-height:100vh;display:grid;place-items:center;padding:28px;background:#f5f8ff}.agent-login-card{width:min(460px,100%);background:#fff;border:1px solid #dfe7f5;border-radius:24px;padding:30px;box-shadow:0 18px 60px rgba(24,55,105,.12)}.agent-login-card h1{margin:.35rem 0}.agent-login-card p{color:#667085}.support-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:18px 0}.support-metric{background:#fff;border:1px solid #dfe7f5;border-radius:18px;padding:18px}.support-metric b{display:block;font-size:1.55rem}.support-metric span{color:#667085;font-size:.9rem}.support-filters{display:grid;grid-template-columns:1fr 220px auto;gap:10px;margin:16px 0}.agent-account-box{padding:14px;border:1px solid #e3e8f2;border-radius:14px;background:#fafcff}.account-status-enabled{color:#067647;font-weight:700}.account-status-disabled{color:#b42318;font-weight:700}@media(max-width:760px){.support-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.support-filters{grid-template-columns:1fr}}

/* ===== Nettiqa v5.4.0 — Agent Performance & Support Intelligence ===== */
.performance-range{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:0 0 18px}.performance-range>span{font-size:13px;font-weight:800;color:#667085;margin-right:4px}.performance-range a{padding:8px 12px;border:1px solid #dfe7f5;border-radius:999px;background:#fff;color:#475467;text-decoration:none;font-size:13px;font-weight:800}.performance-range a.active{background:#eef5ff;border-color:#b9d2ff;color:#175cd3}.performance-summary{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:14px;margin:0 0 18px}.performance-card{background:#fff;border:1px solid #dfe7f5;border-radius:18px;padding:18px;min-width:0}.performance-card span{display:block;color:#667085;font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.04em}.performance-card b{display:block;font-size:1.55rem;margin:8px 0 5px;color:#101828}.performance-card small{display:block;color:#667085;line-height:1.4}.support-intelligence-grid{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:18px;align-items:start}.performance-table th,.performance-table td{white-space:nowrap}.presence-pill{display:inline-flex;align-items:center;gap:7px;padding:6px 10px;border-radius:999px;font-size:12px;font-weight:800}.presence-pill i{width:8px;height:8px;border-radius:50%;display:block}.presence-online{background:#ecfdf3;color:#067647}.presence-online i{background:#12b76a}.presence-away{background:#fffaeb;color:#b54708}.presence-away i{background:#f79009}.presence-offline{background:#f2f4f7;color:#475467}.presence-offline i{background:#98a2b3}.performance-risk{color:#b42318;font-weight:900}.health-list{display:grid;gap:10px}.health-list>div{display:flex;justify-content:space-between;align-items:center;padding:12px 0;border-bottom:1px solid #eef1f5}.health-list span{color:#667085}.health-list b{font-size:1.05rem}.intelligence-note{margin-top:20px;padding:16px;border-radius:14px;background:#f8faff;border:1px solid #e3eaf7}.intelligence-note p{color:#667085;line-height:1.55;font-size:13px;margin:8px 0 0}.panel-heading p{color:#667085;margin-top:-6px}@media(max-width:1180px){.performance-summary{grid-template-columns:repeat(3,minmax(0,1fr))}.support-intelligence-grid{grid-template-columns:1fr}}@media(max-width:700px){.performance-summary{grid-template-columns:repeat(2,minmax(0,1fr))}.performance-card{padding:14px}}@media(max-width:440px){.performance-summary{grid-template-columns:1fr}}